[VC] Server Failures Feb 25 2012

Discussion in 'Announcements' started by Kendall, Feb 25, 2012.

  1. Kendall

    Kendall Administrator

    We are currently investigating server failures and will update when fixed.
     
  2. Kendall

    Kendall Administrator

    VC is back. Unfortunately we had to move to another new cache array which means rival data, counter attack costs, gift counters, help counters, game history feed, etc will be reset.

    We managed to get bounty cost increases over to persistent storage this morning so this should not reset.

    We will work on the rival data early next week to minimize impact if we continue to have cascading cache server failures.

    We currently do not know the exact root cause, but since the December 18th upgrades we have been meet with varying instability in our cache servers since.

    We apologize for the inconvenience and want you to know that we're working to resolve these issues and make sure they don't happen in the future.
     
    Last edited: Feb 25, 2012
  3. Anne Thorg

    Anne Thorg New Member

    My boss limit was re-set so it's been busted. Thanks!

    If anyone has a current boss you had set a limit on you might want to go see if it's rescuable. I'll post this on the facebook page too for the many many players who aren't on the forum. Kano, it wouldn't take you more than a few minutes to do that. :-(
     
  4. Kendall

    Kendall Administrator

    Your right Anne the boss limit would be reset as well. In the future we will try to make better use of the facebook page to direct players to the forum post here. Thank you for that suggestion.
     
  5. Deltan

    Deltan Member

    Hey everyone, games are currently offline again as of 12:49pm PST. It's our caching servers again. It's being working on. More updates asap.
     
  6. Deltan

    Deltan Member

    We're back folks!
     

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