[ARMOR] Utopian Potion by mistake/"fat finger" or some kind of bug

Discussion in 'Bugs/Issues' started by Birkebeiner, Mar 5, 2015.

  1. Birkebeiner

    Birkebeiner Active Member

    Just saw that I've ended up with the Utopian Potion - which might very well be my mistake/"fat finger", but it also might be a bug - I never intentionally clicked to purchase this item - I am missing some FPs, but I'm not sure it's the 30 that this item costs. I realize I really should be paying more attention... If possible please refund whatever FPs was deducted and remove the item - I have been holding out to take a gamble on the new item crates and I'll spend my FPs there instead.

    If it turns out that it's my mistake/"fat finger" and the right amount of FPs was deducted, and its Kano policy to not help incompetent players... then this is fine by me.

    Birkebeiner Grinulf on Armor/Kong
     
  2. Lucifer

    Lucifer Active Member

    You have to send in a ticket for things like that :)
     
    Birkebeiner likes this.
  3. mi7ch

    mi7ch Administrator

    Yep, contact Support, they are well versed in refunding accidental item purchases.
     
    Justin the killer likes this.
  4. Birkebeiner

    Birkebeiner Active Member

    Thank you for the responses - I will contact support with this issue.. Posted here in case it was a bug and not my lack of coordination.
     

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