[ZS] unable to use faction chat

Discussion in 'Bugs/Issues' started by Stacey____, Sep 19, 2015.

  1. Stacey____

    Stacey____ New Member

    Hello for the past 10 days or even more than that I am unable to use my faction chat, I uninstalled and reinstalled my antivirus, I changed the restrictions of NoScript but nothing seems to work
    Can you please help me
    Thank you in advance for your time
  2. Kirsten

    Kirsten Well-Known Member

    Send a ticket to support , and Kano is closed on weekends.
  3. mi7ch

    mi7ch Administrator

    If you antivirus is Avast, that might be causing the problem. If you do have Avast, go into Avast Settings, navigate to "Active Protection" and turn Web Shield off. That should fix the issue.
  4. AlterEgoT

    AlterEgoT Well-Known Member

    does it give you a message of any sort? Just not load? Is it only faction chat or wc too?

    As Kirsten said a ticket is probably in order.

    You will need to let them know what it is doing. "not working" isn't specific enough for them to diagnose. it is also helpful if you include your operating system, browser, popup blockers and virus software you use to get the ticket processed quickly :)

    in the meantime, try in another browser and see if the error is duplicated.


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