[PC] PC 12-28-2018 Lag Issues

Discussion in 'Bugs/Issues' started by drrobert1, Dec 28, 2018.

  1. drrobert1

    drrobert1 Member

    Getting similar lag issues in PC as LCN. Server working reload etc.
    War starts in less than 2 hours. Lagging servers will destroy war play.
  2. Dollerz

    Dollerz Administrator

    Hi there!
    (Response from another thread, but pertains to this thread)
    Thank you for your concern and letting us know about the lag. We are experiencing some database lag at the moment and are working hard to fix this ASAP. I'll provide an update shortly. I appreciate everybody's patience!
  3. Dollerz

    Dollerz Administrator

    Hello everybody!

    Thank you so much for your patience regarding the lag our games experienced this afternoon. Here's the long and the sort of it.

    The issue was caused by the end of the Raid Event on Mob Wars: LCN. Since this was our biggest Raid Event ever, with a lot of boss opens and kills, this caused an error that was undetected by our team previously. While we're thrilled at the reception of the Raid this season, we're very sorry at the problems this caused!

    Thanks to our player base, the team was quickly alerted and began working immediately on a resolution. However, since the problem wasn't immediately obvious, it did take our developers some time to track down what was causing it and what solution needed to be implemented.

    The good news is that it's since been fixed and going forward we won't have this raid related error occur in the future.

    Thank you all very much for your patience. We apologize for the downtime and any inconvenience you may have experienced.

    For any further questions, please hit up the support team at support.kanoapps.com

    Have a great weekend!
    Pinhead likes this.
  4. Pinhead

    Pinhead Member

    Thanks for fixing it Dollerz, have a great weekend as well

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