Either this was intentional or a complete lack of understanding and or knowing your players. I personally have not been on WC in the last 90 days to protect myself from your over grown cry babies. We have and always have had the basement dwellers aka snowflakes whom like to provoke other players then quickly send emails stating he/she hurt my feelings hence causing the innocent to be punished. One would think management would have advised us of the incoming email in the famous World Chat or Game News where we get ALL OF OUR OTHER messages. With the later in mind I tend to think Kano did indeed deliberately and intentionally not want our true reply. Creating another chat seems pointless since only a handful of players control World Chat as it is. It would be greatly appreciated if the next time you say "everyone" if you would sincerely mean it.