[PC] Cache server issue 5/13

Discussion in 'Announcements' started by Deltan, May 14, 2012.

  1. Deltan

    Deltan Member

    Morning Players,
    Last night (5/13), we experienced a cache server issue where 1 of 8 cache servers was periodically losing connections. We have not yet determined the cause, however we have replaced that server. If you should happen to be one of the unfortunate few who had game data on that 1 of 8 you may experience some or all of the following:
    • Game history feed reset
    • Counters reset in Faction Wars
    • Message counter reset
    • Gift counters reset
    The aforementioned data is gone, anything in your feed since last night will now appear however. We apologize for the inconvenience and hope this issue is resolved. Please contact support if you continue to experience symptoms similar to above. http://www.kanoapps.com/support/
     

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