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After almost two years at Kano/Apps, I'm saying my farewells. It's been a fun two years, and I've grown so much thanks to Kano and all you that...
Hey Ajui, I'm not able to address this for you on the forums. Please go to support.kanoapps.com, sign in with Facebook, then click on Create a Ticket.
Can you send us a ticket to support.kanoapps.com with any details / screenshots you have around this situation? As far as I know this issue was...
It sounds like you're describing World Chat here. The rules are much more strict, no name calling, no sexual jokes, no out of game comments, and...
Great discussion so far! Like I noted in the first posts anything off topic or not contributing to a healthy discussion will be removed, just as a...
We're aware of the ongoing issues with sharing Help requests. This is a Facebook issue, but they know about it and are working on it. We will keep...
I know, I know, another chat announce. Please bear with me and read it through, and don’t panic, this is just a warning. With chat being one of...
Hi everyone, Check out our post describing the current situation before commenting please! You can see it here:...
Can you take a screenshot of the error that you're receiving? That will help us to pin point this issue :)
For the three months that I ran the contest it was up on Wednesday, and the winners were contacted on Thursday. They are still going up at that...
That's because it was under a different account. The issue with the SSO system was creating a new account with an @facebook.com email address.
Hey all, Quick update for you all coming sometime soon. Previously when a Leader or Officer signed their Faction (Guild, Armada, Syndicate) up...
Hey Lucifer, sorry I misunderstood. If you check out the payment page on KP2 it clearly states " More Payment Options NOTE: Discounts above do NOT...
560 Favor Points for 1,000 Kreds +60 Bonus Favor Points 275 Favor Points for 500 Kreds Now only 250 Kreds! 105 Favor Points for 200 Kreds...
Hey Donna! A couple of people wrote in this morning to support about this too. I checked Facebooks help docs and came up with the following...
To access any tickets in progress, or view your ticket history, you can sign in with your email address and password. This will bring you to the...
It wouldn't affect the ability to sign into the games, that uses a different setup and authentication than the support site we use. It's an SSO...
Hi everyone, We've received a few tickets from people stating their ticket history is gone this morning, I just wanted to touch base about this....
I did get the procedure updated so it's posted both when it's announced and when the winners are announced, when I meant by "Sometimes we're going...
Make sure to follow the VC page on Facebook to see when it's coming up, it's either Wednesday or Thursday afternoon each week. Sometimes we're...