Do we have an ETA for how long zs will be down? Would be nice to know if it's going to be a while. thanks.
Developers are working on the issues right now. Hopefully it will not be long and will be back up soon. Sorry for the loss of game play this may have caused. Please be patient
As soon as they get it back up. Remember a lot of companies do not work on the weekend and if they do they have skeleton crews. So it depends on how many people are there and how many can work on the issue together. So hopefully not long. I am like you guys also i play a kano game and mine is down also and losing out on doing things. But things tend to happen that is out of are control at times.
no offense but no shit. We're not idiots. I simply ask if this is a quick fix or if they are migrating a bunch of stuff and expect it to take over an hour.
Again. They are working on it. They have not told us moderators when it will be back up yet. They have said they are aware of the issue and are working on it. So please be patient it will be back on as soon as the issues are solved that caused the downtime in it. We have not been told what actually caused the issue yet. Just that they are aware of it being in all of kano's games right now. Thank you for your patience.
Yes i could have said that if there was not a response of them knowing there is an issue. It may be 30 mins it maybe an hour it maybe hours from now. Saying no friggin clue would be for me having had no response or acknowledgement of the issues being on the games right now. Just my opinion. Laugh have fun go outside smell the air if its breathable stretch. It will be back up when they are able to fix the issues. Soon as we get an eta i will make sure you guys are all aware unless an admin or a developer comes on themselves and post it before us. Were just fielding the issues and letting individuals know they are aware of it.
Some of the games are coming back up and running. Please let me know if your game is back up and running. If not i will send another message to the developers to let them know.
nope. sure isn't I'm busy playing zynga games. And no offense jon but we know they are aware of it. was quite apparent.
No offense taken at all Alter. I know sometimes people can get upset and emotional about games. I try to stay neutral and just filter out what i can to help others. And Bad boys i am not sure if they will do that again or not. But i will forward that up also if more players want to be compensated with an item again. But that would be the developers choice on that. I cannot say they will since i only moderate the forums and help out answering and fielding questions.
running again. A little advice Jon. If you don't have the answer then say up front you don't have the answer. perhaps. the answer of They are working on it but we do not have an eta would be a more appropriate response
I don't think the small outage had a big enough impact on your overall game play to be awarded, any free UN item. However please feel free to take it up it with support if it has caused a huge issue. Sorry for the outage, thing's like these tend to happen. (Especially on a Sunday)
Thank you Alter i will be more then glad to take your advice. But as i said in the beginning the developers were aware of the issue and they are currently working on it and it would be up and running as soon as possible. And the issue that caused the games to go down was not told to us. In my humble opinion that is the same as saying They are working on it but we do not have an eta would be a more appropriate response