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  1. #1
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    Default MySpace Games Issue(s) (VC/LCN/PC/ZS)

    MySpace Players,

    Since May 14th it looks like there was an increase in MySpace proxy server errors (in MySpace, games communicate through MySpace servers to our game servers), on the 30th of May the errors jumped 30 times the previous rate.

    We have reached out to the contacts we do still have at MySpace to let them know about the problem but have yet to hear back. We have replicated the same issues on other applications that use MySpace proxy servers.


    For those interested, below is a snapshot of the errors for May, the increase is not what we want to see...

    Click image for larger version. 

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    **UPDATE**
    Just to follow-up on this thread. Our contact forwarded on info to MySpace engineers earlier this morning, through testing it looks like it may be fixed. Error rate has dropped throughout day. Let us know if it appears fixed / better / worse?


    **UPDATE August 4th 2012**
    MySpace proxy server errors are back again, we have confirmed the issue and have sent an email to MySpace support.
    Last edited by Kendall; 08-06-2012 at 09:29 AM.
    "In this universe, there's only one absolute... everything freezes!''
    --MR FREEZE

  2. #2

    Default

    Sent thanks Kendall!

  3. #3
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    Default

    Quote Originally Posted by Kendall View Post
    MySpace Players,

    Since May 14th it looks like there was an increase in MySpace proxy server errors (in MySpace, games communicate through MySpace servers to our game servers), on the 30th of May the errors jumped 30 times the previous rate.

    We have reached out to the contacts we do still have at MySpace to let them know about the problem but have yet to hear back. We have replicated the same issues on other applications that use MySpace proxy servers.

    This is a stretch, but if you continue to have issues with "lag" you can try to contact MySpace directly through the form below to let them know Games is the reason you use MySpace and to bring the current performance issues to their attention.

    http://myspace2.custhelp.com/app/contact

    For those interested, below is a snapshot of the errors for May, the increase is not what we want to see...

    Click image for larger version. 

Name:	internalErrors_MS.jpg 
Views:	21 
Size:	6.8 KB 
ID:	1772
    Sent in the message and got ...

    Thanks for contacting Myspace,

    Please note that games are not developed by Myspace, but by third-party developers. If you are having a specific issue with a game on Myspace, you can contact the developer directly.

    To contact the game developer
    1. Click Report a Problem from within the game
    2. Click Send message to… (the top option) to generate an email directly to the developer
    3. Describe your issue and press Send

    To block games from contacting you with offers or announcements, or to remove them from My Games, here's what you do:
    1. Hover over My Stuff and click Games
    2. Click Game Details to the right of the game you want to block or remove
    3. Click on the gear icon on the top right
    4. Select Block to block this game from sending you messages or select Remove Game to remove it from My Games

    Sincerely,
    The Myspace Support team

  4. #4

    Default

    I gave them the link to this thread. Now they get to see the image and will have to look into it
    Thanks for writing us!

    We'll review your question and get back to you with an answer soon.
    TCB FOREVER!!!! WANT TO FIGHT ABOUT IT?

  5. #5
    Novice
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    Jan 2012
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    Nebraska USA
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    Default

    Would Creating a Viking Page for Myspace like you did for Facebook help?(I know its still a beta version) It would be a lot nicer to not have to log in to myspace if there was just a Viking page. And then Maybe through the viking page you can integrate it with the other sites so Myspace players can Battle Facebook players. And Maybe even the guilds can battle in the guild wars. This would Make the Myspace Viking clan more enjoyable. The lack of players and WAR guilds are making me want to quit more and more and I really dont want to give up my level 3000+ viking just to have to start over on facebook.
    Last edited by Toker; 05-31-2012 at 07:41 PM.

  6. #6
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    rockaway park , ny
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    Default

    ok kendall . i once again sent a message to myspace about fixing the buggy beta junk and told them that the only reason i'm still on myspace is viking clan . i said fix or add servers and fire the programmers who launched the buggy beta .

  7. #7

    Default

    *********READ**********

    if you sent myspace a message under catigory " GAMES " i believe the message you get from them ->

    "Thanks for contacting Myspace,

    Please note that games are not developed by Myspace, but by third-party developers. If you are having a specific issue with a game on Myspace, you can contact the developer directly."


    *****THIS IS THEM DISGARDING YOUR MESSAGE!!!!!!! & telling you to contack Kanno, re-send under a diferent catigory!!!!! *******

    I sent under catigory " my account" sub " other" & it went through............

  8. #8

    Default FIX the F'ing GAME!!!!!!!!!!!!!!

    Dammit Kano, what is with all the refreshing? I have been killed on bounty three times tonight because of refreshing and I'm VERY pissed!!!!

    I certainly hope you fix this problem before you launch yet another arena in VC. The problem seems to have started about the time you launched in PC.

  9. #9
    Supremely Exalted
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    Default

    Having issues playing the game? Read more about MySpace platform issues here:
    http://forums.kanoapps.com/showthread.php?7556

    that link need to be on top where is home page ..other way some one told me to scroll down and i almost misted this thread lol
    ***Just a Game Business and Nothing Personal***
    [PARA] Parasurama The BloodAxe Legend
    Level 5761 Skald Viking
    Punisher Lord Narasimha Level 623 Tycoon
    Resident Evil Afterlife Level 210 Doctor
    Jack Punisher Level 860 Buccaneer
    Just helping new Players
    Myspace-JackPunisher


  10. #10

    Default

    Is this a MYSPACE issue? I don't have any problems playing Dead or Alive. So one must wonder if this is a KANO issue or MYSPACE. Either or, I'm hoping the problem gets resolved quickly. I got a surprise waiting for a certain someone on here.

  11. #11

    Default

    ............?????? wander if traffic graph would
    be good [explainetory] add 4 debug parts on
    both behalves

    dailyDOwiseguy@myspace

  12. #12
    Supreme Grandmaster
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    Feb 2012
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    Default

    Quote Originally Posted by Jillian Thyra Johansson View Post
    Dammit Kano, what is with all the refreshing? I have been killed on bounty three times tonight because of refreshing and I'm VERY pissed!!!!

    I certainly hope you fix this problem before you launch yet another arena in VC. The problem seems to have started about the time you launched in PC.
    As stated in this thread it is a problem with the MySpace proxy servers and not a problem with Kano... During the Pirate Clan battle arena, more servers were needed to handle the increased numbers and this was done momentarily speeding up the game...

    Please take the time to read through this thread and find the appropriate method for contacting MySpace directly to get them to look into the issue, the more people that send a message, the more likely it is that MySpace will act to correct the issue.
    - Part Time forumer? Is that even a word? -

  13. #13

    Default

    I don't know if it is MySpace or not, but I am starting to get the same lagging issues on Facebook version of the games as well as with MySpace.Not as bad as MySpace, but still the same in sending posts, messages and gifts.

  14. #14

    Default

    Quote Originally Posted by ParashuramaBloodAxeLegend View Post
    Having issues playing the game? Read more about MySpace platform issues here:
    http://forums.kanoapps.com/showthread.php?7556

    that link need to be on top where is home page ..other way some one told me to scroll down and i almost misted this thread lol
    Lol, yeah...if I didn't accidentally hit 'end' key I'd never of seen it.
    Quote Originally Posted by David Stroud View Post
    I don't know if it is MySpace or not, but I am starting to get the same lagging issues on Facebook version of the games as well as with MySpace.Not as bad as MySpace, but still the same in sending posts, messages and gifts.
    Facebook has been stupid for a day or two now...actual facebook though not just the apps
    Survival Streak 0! - I'll visit your profile and leave my name behind!
    Lol myspacers Don't Fear the Griefer

  15. #15
    Supreme Grandmaster
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    Default

    Quote Originally Posted by ParashuramaBloodAxeLegend View Post
    Having issues playing the game? Read more about MySpace platform issues here:
    http://forums.kanoapps.com/showthread.php?7556

    that link need to be on top where is home page ..other way some one told me to scroll down and i almost misted this thread lol
    Great Idea, have made this into a sticky thread so it's displayed at the top of the forum, and is more easily noticeable and accessible :-)
    - Part Time forumer? Is that even a word? -

  16. #16
    Supremely Exalted
    Join Date
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    North London
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    Default

    Quote Originally Posted by Dylan Mcallister View Post
    Great Idea, have made this into a sticky thread so it's displayed at the top of the forum, and is more easily noticeable and accessible :-)
    hahahahaha i mean in the game not forum .. scroll down hard to spot .. please put on home page left or right so PLAYER's can spot on and send complains to myspace .. LOL
    ***Just a Game Business and Nothing Personal***
    [PARA] Parasurama The BloodAxe Legend
    Level 5761 Skald Viking
    Punisher Lord Narasimha Level 623 Tycoon
    Resident Evil Afterlife Level 210 Doctor
    Jack Punisher Level 860 Buccaneer
    Just helping new Players
    Myspace-JackPunisher


  17. #17
    Supreme Grandmaster
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    Default

    Quote Originally Posted by ParashuramaBloodAxeLegend View Post
    hahahahaha i mean in the game not forum .. scroll down hard to spot .. please put on home page left or right so PLAYER's can spot on and send complains to myspace .. LOL
    I obviously misunderstood, at least anyone visiting the forum can see it a little easier, and I'll send your suggestion to a developer to look at :-)
    - Part Time forumer? Is that even a word? -

  18. #18
    Administrator
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    Default

    Just to follow-up on this thread. Our contact forwarded on info to MySpace engineers earlier this morning, through testing it looks like it may be fixed. Error rate has dropped throughout day. Let us know if it appears fixed / better / worse?
    "In this universe, there's only one absolute... everything freezes!''
    --MR FREEZE

  19. #19
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    Default

    Quote Originally Posted by Grand Master Fielding View Post
    Is this a MYSPACE issue? I don't have any problems playing Dead or Alive. So one must wonder if this is a KANO issue or MYSPACE. Either or, I'm hoping the problem gets resolved quickly. I got a surprise waiting for a certain someone on here.
    Could be that maybe those games handle retries on connection timeouts differently so that it is not as noticeable.

    Yesterday I verified it on 3 separate app developers outside of Kano. It is definitely a MySpace thing and from testing looks to be fixed.
    "In this universe, there's only one absolute... everything freezes!''
    --MR FREEZE

  20. #20
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    Default

    Quote Originally Posted by David Stroud View Post
    I don't know if it is MySpace or not, but I am starting to get the same lagging issues on Facebook version of the games as well as with MySpace.Not as bad as MySpace, but still the same in sending posts, messages and gifts.
    Sending gifts / messages / invites etc is Facebook issue.
    "In this universe, there's only one absolute... everything freezes!''
    --MR FREEZE


 
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